In the company’s formative years it was service that resulted in word of mouth referrals driving the majority of our new business. Today we have one of the largest service departments in Western Australia, which means you can contact us 24/7 and a qualified person will be available to help.
Our service department specialises in commercial breakdowns, scheduled maintenance, re-engineering and performance upgrades (such as low allergy systems), feasibility studies, air quality reports and condition reports.
We pay close attention to process and workmanship – it is what has built our reputation in this area. All our technicians are trained to Australian standards, use calibrated and tagged equipment and have access to tablets running propriety software for communication and information purposes. We will ensure your system is maintained in a program that adheres to Australian best practices and will therefore keep it running at optimum performance and maximise its usable life.
Like all of our services, servicing is tailored to the clients need and we will help you work out what is best for your business. Different systems need different servicing regimes and you can be certain we will always be upfront about what is best and what it will cost. If necessary we will give you guaranteed response times so you can rest assured that help will never be far away.
Ford & Doonan service advantages:
- Dedicated 24/7, 365-days a year facility
- Qualified and accredited service technicians
- Customer service at heart of the business
When it comes to servicing we pay close attention to process and workmanship – it is what has built our reputation in this area.
You are looking for help with commercial refrigeration? We are able to help as well.