Our air conditioning Perth head office is located in Kardinya, and home to the major warehouse facilities, accounts dept, service dept, commercial division, builders direct division, and general sales. The Kardinya offices are spread between three buildings, 2 on Weatherburn way and one on Parkinson lane. With over 60 staff based from this office and a fleet of over 35 vehicles.
Monday – Friday: 8.30am – 5pm
Saturday 9am -12pm by appointment only
Two dedicated consultants to service the new home and existing home sector.
Run by the general manager with an in house engineer for tenders and design and construction of commercial, industrial projects and multi-level apartments.
Our mining services division is included in our commercial department’s scope. Design, engineering and Supply and/or installation of mining air conditioning and ventilation systems.
With 15 service techs on the road and supported by 5 service administrators, our service dept. is one the largest in Perth. Specialising in commercial and residential break down work, scheduled maintenance contracts, AC condition reports and performance upgrades. Supported by a propriety software of field tech tablets allowing for constant contact and up dating to the office of key site information.
Our specialist project builders department serving many of Perth’s largest project builders with reverse cycle and evaporative cooling.
over 1000m2 of warehouse handling the stock and distribution to the other stores. Also handles all supply only orders of split systems, ducted systems and all other componentry.
Our air conditioning Perth installation department consists of over 35 wages installers, 5 project managers/supervisors, 6 administrators, 9 sparkies, 9 subbie installers, the office manager and installations manager.
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I have just had a Hitachi split system fitted on 23/08/2017 by Ford and Doonan. From the sale to the completion, the process was seamless. Even to the extent that the fitters came on time..!! and then completed the job in a professional manner.I would certainly highly recommend F&D for any air con requirement you may have, they are very customer focused.
Service of AC unit carried out efficiently. Replacement parts were needed and the second serviceman was also polite and efficient. However the staff at the Kardinya branch we had to deal with left a lot to be desired, especially regarding payment. They appeared to expect us to pay without being issued with an invoice. More training required in the Kardinya Accounts Dept.
An excellent experience of having the Daikin air conditioning system installed. I was impressed by the supervisor's attention to detail. Every member of the team was professional and efficient. Many thanks to Garan for his friendly approach to the task.
Initial visit and quote from Frank Gray very professional and informative.
The team that fitted my Daikin system led by Danny Clapham and Mitch Barton and all of his fellow work mates were very friendly ,professional and the finished product was neatly fitted. Thank you.
Installation of air conditioning was first class and follow up servicing faultless. Staff are always so helpful
I wish to express my thanks to the Manager at the West Perth branch. Post a call just before Christmas with your head office head office, the Manager at West Perth attended our new home (moved in 2 days before) and rectified the issue we had. It was 3pm on the 23rd of December and very very hot. Fantastic customer service and we appreciated him sorting out a problem that was NOT directly a Ford & Doonan issue and more to do with our builder. I would recommend F&D hands down to anyone. Customer service is long remembered after JUST shopping for price alone.
Vivian & Craig, Port Coogee WA
Prompt, professional. The young gentleman, Travis was very personable.
Wonderful experience with Ford and Doonan from booking in my annual air conditioner service to the technician completing the work!
Admittedly covered in warranty, work completed for the perfect timing of urgent events! Thank you.
I was impressed with how very professional, polite and helpful Gary, Lauren and Norma have been and I can see why Ford and Doonan have such an excellent reputation. Thank you
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